Integration of Rescue and BoldChat
Integration of GoTo Rescue with BoldChat allows web site owners to combine live chat service with GoTo Rescue's remote support.
The BoldChat operator must be enabled as a technician in an active GoTo Rescue account.
Set up
BoldChat is Rescue-ready right out of the box. All an operator needs to do is authenticate himself with his Rescue credentials.
How it works
The operator must be in an active BoldChat session with a visitor.
Chat sessions are transferred between BoldChat and Rescue. That is, whatever the operator or the visitor type in either application appears in both places.