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How to view the customer's computer in Fullscreen mode?

In Fullscreen Mode the customer's display covers the technician's entire display. Fullscreen mode gives you the most realistic "as if you were there" experience

  • On the Remote Control toolbar, click the Fullscreen button.

    Result: The host computer's screen appears on your entire screen. Only the Remote Control toolbar remains visible.

  • To exit fullscreen mode, click the Exit full screen button.
Article last updated: 16 October, 2023