HELP FILE

How to View Session History (Log and Notes)

How to View Session History (Log and Notes)

    This article gives guidance to Rescue technicians.

    Use the History & Notes tab to view the session log and any notes made during past sessions with the current in-session device.

    Note: When supporting an iOS device, the History & Notes tab is not available.
    1. During an Active session, click the History & Notes tab.

      The History tab has two sub-tabs: History and Add/Edit Notes. On the History sub-tab, a list of past sessions with the current in-session device is displayed.

    2. To view the session log, click View in the Logfile column.
    3. To view notes made during a session, click View in the Notes column.
    Article last updated: 27 September, 2022