HELP FILE

How to View Services Registered on a Mobile Device

This article gives guidance to Rescue technicians.

The agent's Technician Group must have permission to view system information.

The session must be Active.

Supported platforms:
  • Android
Restriction: Not available for iOS.
  1. On the System info tab, click Services.
  2. To retrieve data from the customer's device, click Request Services Information.

    The customer may be prompted to accept or decline your request.

All services registered on the device are displayed.

Related Click2Fix Widgets:

  • Processes Widget