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How to Use Local and Remote Keyboard Layouts (Keyboard Synchronization)

This article gives guidance to Rescue technicians.

Use Keyboard Synchronization to ensure that the text you type appears according to the selected keyboard's layout.

Before you begin:

This feature is not available during Desktop Viewing.

  1. On the Remote Control toolbar, click Keyboard Synchronization.
  2. Select Local or Remote depending on which computer's keyboard layout you want to use.
Article last updated: 27 September, 2022