How to Terminate a Process for a Mobile Device

This article gives guidance to Rescue technicians.

The agent's Technician Group must have permission to view system information.

The session must be Active.

Supported platforms:
  • Android
Restriction: Not available for iOS.
  1. On the System info tab, click Processes.
  2. To terminate a selected process on the customer's device click End Process.
The selected process is terminated on the customer's device.

Related Click2Fix Widgets:

  • Processes Widget