How to Start a Session from the Administration Center
Sessions can be manually started directly from the Administration Center Sessions tab.
- In the Administration Center, select the appropriate session from the list on the Session tab and click Start.
Result: The Session Start dialog box is displayed.
- Select the technician for which you want to start the session.
Result: You are prompted to confirm your selection.
- Click OK to start the session.
Result: The session appears in the session list of the technician for whom it was started.Tip: You may need to click Refresh to see the change.