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How to Share a Script Collection with a Technician Group

This article gives guidance to Rescue Administrators.

Master Administrators and Administrators can provide script collections to any Technician Group in their organization tree.

  1. In to the Administration Center on the Organization Tree, select the Technician Group to which you want to provide the script collection.
  2. Select the Settings tab.
  3. Under Centralized Scripts, select the desired script collection from the All collections box, and click << Add.

    Result: The name of the script collection is listed in the Collections available to this group box.

    Tip: Want to add more script collections? Repeat this step for each collection that you want to provide to this Technician Group.

  4. Click Save Changes.
What to do next:

The agent's Technician Group must have permission to deploy scripts. Make sure the Script deployment permission is enabled in the Administration Center at the group level on the Organization tab.

Article last updated: 27 September, 2022