How to Restrict Access Based on IP Address
Use the IP Restriction feature to grant or deny access to Rescue according to specified IP address ranges.
Grant/Deny Access to All Components
By default, Rescue users can access all Rescue components from any IP address. You can grant or deny access to all Rescue components, including the Rescue Administration Center and Technician Console, according to specified IP address ranges.
Grant/Deny Access to Technician Console
By default, technicians can access the Technician Console from any IP address. You can grant or deny access to the Technician Console according to specified IP address ranges.
These settings have no impact on external collaborating technicians.