How to Open the Windows Task Manager on the Customer's Computer (Ctrl-Alt-Del)
This article gives guidance to Rescue technicians.
During a remote session, the Ctrl-Alt-Del key combination entered on the technician's computer will only be registered by the client.
Before you begin:
This feature is not available during Desktop Viewing.
- On the Remote Control toolbar, click the Task Manager button.
Result: The Windows Task Manager opens on the customer's computer.Note: The Task Manager button is only active when the Rescue Applet is running as a Windows System Service on the customer's computer.
Article last updated: 27 September, 2022