Modify or cancel your subscription
To avoid disruption to your service, you must purchase a subscription before the end of your trial.
Cancel a trial
To cancel your trial, simply wait for it to expire. No action is required unless you paid for a monthly or annual subscription during the trial period.
Remember: Unless you gave credit card information to GoTo during your trial or at some point purchased a subscription, there is no need to cancel or delete your account.
Change or cancel a subscription, or delete your account
To cancel your
LogMeIn Rescue account or change the auto-renewal status of your account, please select
Contact Support in this article. Our Customer Care Team will be happy to help you. Online cancellation is not available for
LogMeIn Rescue at this time. To downgrade your subscription or delete your account, you would also need to contact support.
Note: We are GDPR compliant – ask a Customer Care rep how you can enable data privacy by deleting your account.
Why don't you get a direct phone number?
Depending on your country or region, we offer different phone support numbers. To make sure that you get the right number and connect with an agent who speaks your language, we need you to select Contact Support
and choose your country first.
Article last updated: 21 October, 2024