HELP FILE

How to Manage Accessible Unattended Computers

This article gives guidance to Rescue technicians.

Use the Unattended Accessible Computers dialog box to manage unattended computers under your control.

  1. On the Session Toolbar, click the Computers icon.

    Result: The Computers list is displayed.

  2. On the Computers list, click the Unattended Accessible tab to see a list of list of computers that you can access while they are unattended.
  3. Manage your accessible computers:
    • Type in the Filter box to locate a computer by name
    • Use the Show box to filter computers by status
    • Select a computer and click Delete to disable unattended access
      Note: Delete is inactive when other technicians can access the selected computer.
  4. Click Close.

    Result: Changes are saved.