How to launch the Linux Applet for Rescue? - Rescue Support

How to launch the Linux Applet for Rescue?

This article gives guidance to Rescue technicians.

You can learn from this article how to install and launch the Linux Applet for Rescue.

Ask your customer to extract the downloaded .zip file of the applet.
Result: A LogMeIn Rescue folder is generated in the folder where the .zip file was saved.
Ask the customer to double click the LogMeIn Rescue executable file.
Ask the customer to select Execute in the subsequent dialog box.
Result: The applet lunches and opens the LogMeIn Rescue window.

What to do next: The session appears in the Technician Console, and is established when the Technician accepts the request in the TC.

Article last updated: 2 October, 2023

You are viewing the latest version of this article.