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How to Launch an Application for a Mobile Device

This article gives guidance to Rescue technicians.

You can learn from this article how to launch an application for a mobile device.

Before you begin:

The agent's Technician Group must have permission to view system information.

The session must be Active.

Supported platforms:
  • Android
Restriction: Not available for iOS.
  1. On the System info tab, click Applications.
  2. To launch an application on the customer's device, click Launch Application.
Results: The application is running on the customer's device.
What to do next:
Related Click2Fix Widgets:
  • Applications Widget
Article last updated: 10 July, 2032