Customize the SMS message sent to mobile devices when the technician invites a customer to a Rescue session.

1. On the Organization Tree, select the Technician Group you want to work with.
2. Select the Settings tab.
3. Under Session invitation SMS customization, enter customized values:

   Option	Description
   Text above URL	The text shown above the applet download URL.
   URL	The URL that the recipient clicks to download the applet. Note: This field is not editable.
   Text below URL	The text shown below the applet download URL. It must contain the parameter for the applet identification number: $PINCODE$

4. Save your changes.
   • Click Save to apply settings to the current Technician Group
   • Click Apply to subgroups to apply the settings to the current Technician Group and all of its subgroups
   • Click Apply to all groups to apply the same settings to all Technician Groups in your organization