How to Customize the Session Invitation SMS
This article gives guidance to Rescue Administrators.
Customize the SMS message sent to mobile devices when the technician invites a customer to a LogMeIn Rescue session.
- On the Organization Tree, select the Technician Group you want to work with.
- Select the Settings tab.
- Under Session invitation SMS customization, enter customized values:
Option Description Text above URL The text shown above the applet download URL. URL The URL that the recipient clicks to download the applet. Note: This field is not editable.Text below URL The text shown below the applet download URL. It must contain the parameter for the applet identification number: $PINCODE$ - Save your changes.
- Click Save to apply settings to the current Technician Group
- Click Apply to subgroups to apply the settings to the current Technician Group and all of its subgroups
- Click Apply to all groups to apply the same settings to all Technician Groups in your organization
Article last updated: 11 January, 2023
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