How to Customize the Button Caption of the Instant Chat-enabled PIN Entry Form

Customers must click on a button to establish a connection to a technician. To change the label of this button, do the following:

  1. In the Administration Center, go to the Resources tab.
  2. Copy the sample code from the Custom form with self-hosted Instant Chat text box.
  3. Modify the value parameter in the following line:
    <input type="button" value="Connect to technician" onclick="document.getElementById
    ('ICContainer').style.display=''; loadInstantChat();" />
  4. Paste the modified code sample into the HTML code of your website.