An Administrator can belong to one Administrator Group at any time. You can include Administrator Groups within Administrator Groups.
This option is only available to Master Administrators.
- Right-click the location in the organization where you want to add the new Administrator Group and click Create group.
- To add the new Administrator Group at the Administrators root-level, right-click Administrators on the Organization Tree
- To add the new Administrator Group as a sub-group of an existing Administrator Group, right-click the chosen group on the Organization Tree
Result: A new Administrator Group is added to the Organization Tree at the chosen location.
- Enter a Group name and Description.
- Under Status, select Enabled to activate the group.
- Set group permissions.
Option |
Description |
Standard administrator rights |
When Standard administrator rights is selected, group members can administer technicians and access both the Administration Center and the Command Center. |
Restricted administrator rights |
When Restricted administrator rights is selected, at least one sub-option must be selected:
- Select Grant access to Command Center to allow group members to access the Command Center.
- Select Grant access to Administration Center > Reports to allow group members to access only the Reports tab in the Administration Center. No other tabs are visible.
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- Click Save changes.