How to Assign or Delete Unattended Computers
This article gives guidance to Rescue Administrators.
Use the Computers tab to manage the unattended computers that are accessible to an organizational unit.
A computer is added to your Rescue organization each time a customer grants unattended access rights to a technician.
Each computer is named according to the value entered in the Name field for the session during which unattended access was enabled.
What to do next:
Tip:
To change the name of a computer, under
Actions click the
Rename Computer (pencil) icon, and submit the new name.

Right-click an item to delete an individual assignment.
To create a Computer Group, right-click on a
Technician Group and select
Create Computer Group.

Use drag-and-drop to assign individual computers to Technician Groups, Computer Groups, or technicians.

Article last updated: 27 September, 2022