How to Add an Administrator
This article gives guidance to Rescue Administrators.
Administrators manage technicians and Technician Groups, generate reports, and more.
This option is only available to Master Administrators.
Administrator Characteristics:
- Maintains all assigned technicians and Technician Groups
- Disables any technicians and Technician Groups if necessary
- Generates reports
- Configures support channels for assigned Technician Groups
- Can be assigned to multiple Technician Groups
- Can perform all functions of a technician (if licensed)
Tip: To assign the user to a group (or groups), drag the user's icon to a target group.
Article last updated: 27 September, 2022