How to Add an Administrator
This article gives guidance to Rescue Administrators.
Administrators manage technicians and Technician Groups, generate reports, and more.
Before you begin:
This option is only available to Master Administrators.
Administrator Characteristics:
- Maintains all assigned technicians and Technician Groups
- Disables any technicians and Technician Groups if necessary
- Generates reports
- Configures support channels for assigned Technician Groups
- Can be assigned to multiple Technician Groups
- Can perform all functions of a technician (if licensed)
What to do next:
Tip: To assign the user to a group (or groups), drag the user's icon to a target group.
Article last updated: 27 September, 2022
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