How can I make the information fields mandatory?
To make the information fields mandatory on your Rescue custom form and also the Tech Console:
- Log in to your Rescue Admin Center.
- On the Organization Tree, select the Technician Group you want to work with.
- Select the Settings tab.
- Under Custom Fields (Private Sessions), select Mandatory for each field that must be completed by the technician before a new session can be generated.
- Save your changes.