HELP FILE

HIPAA Section E – Integrity policies and procedures, § 164.312(c)(1)

    (Addressable)

    Access and Management: Pro, Central

    • Users accessing a host computer remotely can disable the keyboard or mouse on the host computer, thereby protecting the integrity of data inputs.
      Tip: During remote control, on the remote control toolbar, select Options > Lock Keyboard.
    • Users can set up automatic alerts to identify system events that indicate attempts at unauthorized access. Requires Central; Windows Pro hosts only.

    Support and Collaboration: Rescue

    • Control access permissions at the Technician Group level.
      Tip: Open the Administration Center, select a group, and follow this path: Organization tab > Permissions.
      • Restrict groups of technicians from using remote control, Connect On LAN, or Unattended Access.
      • Restrict groups of technicians from using file transfer, thereby eliminating their ability to copy files from remote computers.