External Content Portal
Figure 1. Sample Custom Informational Link
- On the Organization Tree, select the Technician Group you want to work with.
- Select the Settings tab.
- Under Content Portals, go to External Content Portal.
- Select Show link in Tech Console menu to activate the feature.
- Enter the Link name as you want it to be shown in the Technician Console.
- In the Link opens new window at box, enter the URL of the site that will be opened when the link is clicked in the Technician Console.
- Save your changes.
- Click Save changes to apply settings to the current Technician Group
- Click Save changes to subgroups to apply the settings to the current Technician Group and all of its subgroups
- Click Save settings to all groups to apply the same settings to all Technician Groups in your organization