product icon

Customizing the LogMeIn Rescue Applet

Articles related to customization are written for a technical audience who have experience in web development. Knowledge of HTML, CSS, and JavaScript are required.

An Administrator can customize the appearance of the Applet by inserting a custom logo and icon.

  1. On the Organization Tree, select the channel or Technician Group you want to work with.
  2. Select the Settings tab.
  3. Under Customer Applet, go to Branding.
    Option Description
    Application name Enter text to be displayed at the top of the Customer Applet, Mobile Applet, and Instant Chat.
    Icon Upload the icon you want to use. The icon will be shown in the top-left corner of the Customer Applet and Instant Chat.
    The file must be a 78x32 bitmap (bmp) of no more than 8192 bytes.
    Tip: Download the logo template to see a sample logo that conforms to all format requirements.
What to do next:
Note: The name of your organization will appear on the Applet as entered in the Organization field of the My Account > Modify Contact Information.
Article last updated: 27 September, 2022