Customizing the Mobile Applet
Administrators can change the logo displayed to customers who are using a BlackBerry device.
- On the Organization Tree, select the channel or Technician Group you want to work with.
- Select the Settings tab.
- Under Customer Applet, upload the logo to be used by the selected channel or Technician Group.
Result: The file must be a 78x32 bitmap (bmp) of no more than 8192 bytes.Tip: Download the logo template to see a sample logo that conforms to all format requirements.