HELP FILE

CallingCard.exe Parameters

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    Developers can integrate these parameters into their main help desk tool to control Calling Card behavior.

    Parameter Description
    -pin_code <nnnnnn> A session automatically starts with a six-digit PIN code.
    -channel A channel session starts using the channel associated with the particular Calling Card as set during Calling Card generation in the Administration Center.
    -cf1, -cf2, -cf3, -cf4, -cf5, -cf6 Custom fields 1-6 are validated when a session is started.
    Important: You must include a parameter for any Custom Field that is set as Mandatory in the Administration Center on the Calling Card tab.
    -skip_update Starts the Calling Card without checking for software updates.
    Note: This parameter affects only the checking for Calling Card software updates. The Calling Card will always check the Administration Center settings at startup.
    -update_only Calling Card checks for updates, but does not take any action if there are updates available.
    -accept_eula The end user license agreement is automatically accepted when Calling Card is started.
    -silent The main Calling Card interface remains hidden until Calling Card connects to the Rescue gateway.

    Default value:

    -exit_on_error, -exit_on_session_end, -skip_update and -accept_eula parameters

    -exit_on_error The application closes in case there is an error, for example, when it cannot connect to a network or the PIN code has already been used.
    -exit_on_session_end Exits at the end of the session.

    Return Values

    CC_NO_ERROR = 0
    CallingCard was successfully started.
    CC_UPDATE_AVAILABLE = -1
    Updates are available.
    CC_NO_UPDATE_AVAILABLE = -2
    No new update is available.
    CC_FILE_DOWNLOAD_ERROR = -3
    Calling Card cannot download updates.
    CC_VERIFY_UPDATE_ERROR = -4
    Calling Card cannot verify updates.
    CC_ACCESS_DENIED_ERROR = -5
    Access denied to Calling Card.
    CC_UPDATE_FAILED = -6
    Updating the Calling Card failed due to an unspecified error.

    CallingCard.exe Runtime Errors

    CC_CERTIFICATION_ERROR = -7
    Certification error.
    CC_CANT_CONNECT = -8
    Cannot connect to gateway. Internet connection does not work.
    CC_NO_PINCODE = -9
    Incorrect PIN code entered.
    CC_PIN_CODE_EXPIRED = -10
    PIN code has already been used.
    CC_SESSION_CLOSED = -11
    Session has been closed.
    CC_UNKNOWN_ERROR = -12
    Unknown error.

    CallingCard.exe parameter parse errors

    CC_PARAM_PIN_CODE_ERROR = -13
    PIN code parameter length is not six digits.
    CC_PARAM_INVALID_COMBINATION = -14
    The -pin_code, and -channel parameters cannot be used simultaneously. One must be removed.
    CC_INVALID_CUSTOM_FIELDS = -15
    Custom fields validation fails.
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    Article last updated: 27 September, 2022