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Allowing Technicians to Use LogMeIn Rescue Lens

This article gives guidance to Rescue Administrators.

Allow group members to start LogMeIn Rescue Lens sessions. With LogMeIn Rescue Lens, customers can use their mobile device to stream live video to a technician.

  1. Log in to the LogMeIn Rescue Administration Center.
  2. On the Organization Tree, select the Technician Group you want to work with.
  3. Select the Organization tab.
  4. Under Permissions, select Rescue Lens.


  5. Click Save Changes.
Article last updated: 30 March, 2023