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Adding Rescue to the Autotask AXN LiveLinks Catalog

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    The Rescue Post to URL functionality sends data from a Rescue session to a web service that relays the data to the Autotask API. The Autotask API then inserts the data into the ticket in Autotask.

    To integrate Rescue into the Autotask AXN LiveLinks Catalog you must do the following:
    • Install the Rescue LiveLink in the AXN LiveLinks Catalog
    • Configure LiveLink
    • Test LiveLink
    • Rescue API for Autotask