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Adding LogMeIn Rescue to the Autotask AXN LiveLinks Catalog

Articles related to customization are written for a technical audience who have experience in web development. Knowledge of HTML, CSS, and JavaScript are required.

The LogMeIn RescuePost to URL functionality sends data from a LogMeIn Rescue session to a web service that relays the data to the Autotask API. The Autotask API then inserts the data into the ticket in Autotask.

To integrate LogMeIn Rescue into the Autotask AXN LiveLinks Catalog you must do the following:
  • Install the LogMeIn Rescue LiveLink in the AXN LiveLinks Catalog
  • Configure LiveLink
  • Test LiveLink
  • LogMeIn Rescue API for Autotask
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Article last updated: 27 September, 2022