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About System Information – Startup

    This article gives guidance to Rescue technicians.

    System Info > Startup gives details of applications and processes started when the device starts.

    This includes applications and processes started from entries in the registry and those started because they are in a defined ‘startup’ folder (for example, c:\documents and settings\all users\start menu\programs\startup).

    During an active session, click Request Startup Information to retrieve data from the customer's device.

    Article last updated: 27 September, 2022