About System Information – Event Viewer
This article gives guidance to Rescue technicians.
System Info > Event Viewer offers an event viewer much like that found in Windows (Control Panel > Administrative Tools > Event Viewer).
Recent application, security, and system events are shown in a tabbed interface, and can be sorted according to name, date, source, event, user and computer.
During an active session, click Request Event Viewer Information to retrieve data from the customer's device.
Article last updated: 27 September, 2022