Rescue Live Guide System Requirements Rescue Live Guide Language Settings What is Rescue Live Guide? Security with Rescue Live Guide Rescue Live Guide Browser Requirements Rescue Live Guide Network Requirements About Codeless Deployment About Scripted Live Guide Deployment

Starting a Rescue Live Guide Co-Browsing Session What Can the Agent Do? What Can the Customer Do? Sharing Cameras during a Session (Two-Way Video) Sharing Documents for Co-browsing Working with Reporting Working with Recordings

How to Allow Agents to Use Rescue Live Guide How to Manage Features and Tools Available to Agents and Customers About the Organization Tree How to Add an Agent How to Import Agents from a File How to Create an Agent Group (Technician Group) How to Configure Privacy Control Settings Setting Up Scripted Live Guide Working with Recordings (Admin) Working with Reporting (Admin) Integration of Rescue Live Guide and Microsoft Dynamics Omnichannel for Customer Service Integration of Rescue Live Guide and Bold360