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Ti diamo il benvenuto al supporto di Rescue Lens

Digita la tua domanda di seguito, esplora gli argomenti in basso per consultarne le risposte oppure contatta un agente del supporto.

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Requisiti di sistema (Inglese) Video dimostrativo del prodotto (Inglese) Cosa può fare il tecnico (Inglese)

  • Primi passi con Rescue Lens

    Impara le basi di Rescue Lens.

    • Nozioni fondamentali su Rescue Lens

      • Video

      Video Thumbnail

      Rescue Lens - The Property Insurance Claim  (01:12)

      Rescue Lens allows claims agents to see why a claim is being made, while keeping the focus on the customer. For more information: http://lgme.in/6058BvWnG

      Video Thumbnail

      Rescue Lens - The Automotive Claim  (01:06)

      Rescue Lens, an innovative, live-video support tool that helps your claims agents see why a claim is being made, while keeping the focus on the customer. For more information: https://www.logmeinrescue.com/lens-insurance

      Video Thumbnail

      Rescue Lens: Meet Paula (30 seconds)  (00:31)

      For most companies, the hardest part of customer support is that often, it takes longer to identify the problem then it takes to solve it. As every support technician knows, sometimes the problem is as simple as a loose connection or an unplugged plug. See how Rescue Lens enables Paula to print like a champ! Learn more about Rescue Lens: http://lgme.in/60557clx

      Video Thumbnail

      Rescue Lens: Meet Gary (30 seconds)  (00:31)

      For most companies, the hardest part of customer support is that often, it takes longer to identify the problem then it takes to solve it. Sometimes all it takes is the end user explaining to you what went wrong. But, as every support technician knows, sometimes the problem is as simple as a loose connection or an unplugged plug. With Rescue Lens, technicians can now take a look around and quickly find and resolve issues. Learn more about Rescue Lens: http://lgme.in/60507cY4

      Video Thumbnail

      Rescue Lens - Coffee Machine Support  (01:13)

      A quick look at how Rescue Lens can be used to focus on the customer while supporting virtually any product! Learn more about Rescue Lens: https://www.logmeinrescue.com/lens/live-video

      Video Thumbnail

      Rescue 101: Rescue Lens (TV support)  (01:09)

      A quick look at how Rescue Lens can be used to support customers using nearly any product, even a TV! Learn more about Rescue Lens: http://lgme.in/len15yt

      Esplora tutti i video
    • Rescue Lens in un ambiente multilingue

    Articoli

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  • Indicazioni per tecnici

    Scopri come avviare e gestire le sessioni di Rescue Lens.

    • Avvio di una sessione di Rescue Lens
    • Gestione di una sessione di Rescue Lens

    Articoli

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    Guide dell’utente

    Guida dell’utente di Rescue Lens

  • Indicazioni per amministratori

    Scopri come usare il Centro amministrativo per configurare Rescue Lens per la tua organizzazione.

    • Configurazione di Rescue Lens per l’organizzazione
    • Configurazione della gestione delle sessioni
    • Configurazione avanzata del Centro amministrativo
    • Reporting
    • Integrazione e API

    Articoli

    Visualizza altri

    Guide dell’utente

    Guida dell’amministratore di Rescue Lens

  • Risorse

    ESPLORA TUTTI GLI ARTICOLI Note sulla versione Download Guida dell’utente di Rescue Lens Account personale
  • Nozioni fondamentali su Rescue Lens

    • Video

    Video Thumbnail

    Rescue Lens - The Property Insurance Claim  (01:12)

    Rescue Lens allows claims agents to see why a claim is being made, while keeping the focus on the customer. For more information: http://lgme.in/6058BvWnG

    Video Thumbnail

    Rescue Lens - The Automotive Claim  (01:06)

    Rescue Lens, an innovative, live-video support tool that helps your claims agents see why a claim is being made, while keeping the focus on the customer. For more information: https://www.logmeinrescue.com/lens-insurance

    Video Thumbnail

    Rescue Lens: Meet Paula (30 seconds)  (00:31)

    For most companies, the hardest part of customer support is that often, it takes longer to identify the problem then it takes to solve it. As every support technician knows, sometimes the problem is as simple as a loose connection or an unplugged plug. See how Rescue Lens enables Paula to print like a champ! Learn more about Rescue Lens: http://lgme.in/60557clx

    Video Thumbnail

    Rescue Lens: Meet Gary (30 seconds)  (00:31)

    For most companies, the hardest part of customer support is that often, it takes longer to identify the problem then it takes to solve it. Sometimes all it takes is the end user explaining to you what went wrong. But, as every support technician knows, sometimes the problem is as simple as a loose connection or an unplugged plug. With Rescue Lens, technicians can now take a look around and quickly find and resolve issues. Learn more about Rescue Lens: http://lgme.in/60507cY4

    Video Thumbnail

    Rescue Lens - Coffee Machine Support  (01:13)

    A quick look at how Rescue Lens can be used to focus on the customer while supporting virtually any product! Learn more about Rescue Lens: https://www.logmeinrescue.com/lens/live-video

    Video Thumbnail

    Rescue 101: Rescue Lens (TV support)  (01:09)

    A quick look at how Rescue Lens can be used to support customers using nearly any product, even a TV! Learn more about Rescue Lens: http://lgme.in/len15yt

    Esplora tutti i video
  • Rescue Lens in un ambiente multilingue

Articoli

Visualizza altri
  • Avvio di una sessione di Rescue Lens
  • Gestione di una sessione di Rescue Lens

Articoli

Visualizza altri

Guide dell’utente

Guida dell’utente di Rescue Lens
  • Configurazione di Rescue Lens per l’organizzazione
  • Configurazione della gestione delle sessioni
  • Configurazione avanzata del Centro amministrativo
  • Reporting
  • Integrazione e API

Articoli

Visualizza altri

Guide dell’utente

Guida dell’amministratore di Rescue Lens

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