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What is Rescue Live Lens?

Rescue Live Lens is a video-enabled support solution with integrated Voice over IP (VoIP). With Rescue Live Lens, customers can use a smart-phone to stream secure, live video directly back to support agents. Agents can see the issue with their own eyes, enabling them to remotely guide customers through troubleshooting, problem resolution, product setup, claim reporting and more.

Article last updated: 27 September, 2022