• Browse Products

  • Service Status
  • Language
    • English
    • Nederlands
    • français
    • Deutsch
    • italiano
    • español
    • português
    • 日本語
    • 中文
    • 한국어
  • User Avatar Sign in
    • My Account
    • Personal Info
    • Sign In & Security
    • Admin Center
    • Billing Center
    • My Trainings
    • My Incidents
    • My Webinars
    • My Meetings
    • My Sessions
    • My Conferences
    • My Vault
    • My Sessions
    • My GoTo Connect
    • My Resolutions
    • My GoTo Contact
    • Sign out
We are currently experiencing an unplanned outage for this product. View Service Status

LogMeIn support sites no longer support Microsoft's Internet Explorer (IE) browser. Please use a supported browser to ensure all features perform as they should (Chrome / FireFox / Edge).

LogMeIn relaunches as GoTo! Discover your all-new GoTo.

LastPass has an exciting year planned! Learn more.

Back To Home
product icon

Hi! We are here to help you.

Type your question here, or browse topics below to view answers or reach a support agent.

HELP FILE

Supporting Desktop Devices

    This article gives guidance to Rescue technicians.

    Related Articles
    • Connecting to PCs and Macs
    • Connecting to On-LAN Computers
    • Working with Unattended Computers
    • Understanding the Customer Experience
    • Sharing your Screen with Customers
    • Collaborating with Other Technicians
    • Controlling a Customer's Computer
    • Using File Manager
    • Working with System Information
    • Rebooting a Customer's Device
    • Working with Scripts
    • Deploying the Rescue Calling Card
    Rate
    your
    Experience
    • About Us
    • Terms of Service
    • Privacy Policy
    • Trademark
    • Browse Products
    • Copyright © 2022 GoTo Group, Inc. All rights reserved

    Collaboration Products

    GoTo Connect

    GoTo Meeting

    GoTo Webinar

    GoTo Training

    join.me

    Grasshopper

    OpenVoice

    Remote Solutions Products

    GoTo Resolve

    Rescue

    GoToAssist

    Access Products

    Pro

    Central

    GoToMyPC

    CALL SUPPORT
    We'll use your email address to have your information ready when you call.
    Please provide your email and a detailed description of your request so we can have your account information ready when you connect with the representative.
    • product image USE A DIFFERENT EMAIL Please enter a valid email address.
    Skip this step
    CALL SUPPORT
    Call us using the phone number below:
    Call us and provide the ticket number below:

    CHANGE

    Toll Free:

    Long Distance:

    Please Enter Valid Country Name

    Open Ticket

    Required
    Required
    Required
    Required
    Required
    Required
    Required
    Required
    Required
    Required
    Required
    Required