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Supporting Desktop Devices

    This article gives guidance to Rescue technicians.

    Related Articles
    • Connecting to PCs and Macs
    • Connecting to On-LAN Computers
    • Working with Unattended Computers
    • Understanding the Customer Experience
    • Sharing your Screen with Customers
    • Collaborating with Other Technicians
    • Controlling a Customer's Computer
    • Using File Manager
    • Working with System Information
    • Rebooting a Customer's Device
    • Working with Scripts
    • Deploying the Rescue Calling Card
    Article last updated: 27 September, 2022
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