Setting Permissions for External Technicians
This article gives guidance to Rescue Administrators.
Define what approved external technicians can do during a session, and more.
What can approved external technicians do during a session?
For each group of approved external technicians, Administrators define the permissions that can be assigned by the lead technician to the approved external technician. The lead technician can toggle permissions on and off at the time of invite and during the session.
Fastpath:
What can unapproved external technicians do during a session?
For each technician group with permission to invite any external technician, Administrators define the permissions that can be assigned by the lead technician to the external technician. The lead technician can toggle permissions on and off at the time of invite and during the session.
Fastpath:
Can unique session permissions be set for a single external technician?
The lead technician can toggle permissions on and off at the time of invite and during the session. The permissions that are available to lead technician are set in the Administration Center.
Article last updated: 27 September, 2022