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Launching the Technician Console in a Browser

    This article gives guidance to Rescue technicians.

    The first time a technician logs on at the GoTo Rescue website from a particular PC, a small software client is offered for download and installation.

    A Technician Console client MSI installer is also available in case the automatic download and install does not succeed.

    Restriction: On a Mac, the Technician Console cannot be run in a browser.

    Technicians can also run the Technician Console as a desktop application. See Technician Console Desktop App for Windows and Mac.

    Article last updated: 27 September, 2022