Launching the Technician Console in a Browser
This article gives guidance to Rescue technicians.
The first time a technician logs on at the GoTo Rescue website from a particular PC, a small software client is offered for download and installation.
A Technician Console client MSI installer is also available in case the automatic download and install does not succeed.
Restriction: On a Mac, the Technician Console cannot be run in a browser.
Technicians can also run the Technician Console as a desktop application. See Technician Console Desktop App for Windows and Mac.
Article last updated: 27 September, 2022