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Integration of Rescue and HappyFox

Articles related to customization are written for a technical audience who have experience in web development. Knowledge of HTML, CSS, and JavaScript are required.

Integration of LogMeIn Rescue with HappyFox allows HappyFox support professionals to combine their ticketing system with LogMeIn Rescue's remote support capabilities.

HappyFox technicians can generate session PIN codes directly from the HappyFox interface and log in remotely to customers' computers. Once the support session has ended, detailed information is sent from the LogMeIn Rescue Technician Console and added to the HappyFox support ticket.

For details and step-by-step instruction, see the Enable Integration with LogMeIn Rescue HappyFox knowledge base article.