In Fullscreen Mode the customer's display covers the technician's entire display. Fullscreen mode gives you the most realistic "as if you were there" experience.

• On the Remote Control toolbar, click the Fullscreen button.
  

  Result: The GoTo interface is minimized and the host computer's display appears on your entire screen. Only the Remote Control toolbar remains visible.

• To exit fullscreen mode, click the Fullscreen button again.

What to do next:

Tip: To keep the toolbar visible, click the Pin icon on the Fullscreen version of the Remote Control toolbar.

Tip: To see the Chat Panel without having to toggle between windows, click the Show chat window button.