SUPPORT
Browse Products
Service Status
Language
English
Nederlands
français
Deutsch
italiano
español
português
日本語
中文
한국어
Sign in
My Account
Personal Info
Sign In & Security
Admin Center
Billing Center
My Trainings
My Incidents
My Webinars
My Meetings
My Sessions
My Conferences
My Vault
My Sessions
My GoToConnect
Sign out
We are currently experiencing an unplanned outage for this product.
View Service Status
Back To Home
How can we help you?
HELP FILE
Controlling a Customer's Computer
This article gives guidance to
Rescue technicians
.
Related Articles
How to Remote Control a Customer's Computer
How to View a Customer's Desktop without Taking Control
About Customer User Rights During Remote Control
How to View the Customer's Computer in Fullscreen Mode
How to Work with Multiple Monitors
How to View a Remote Control Session in a Secondary (Tear-Away) Window
How to Change Screen Size During Remote Control
How to Change the Color Quality of the Customer's Screen
How to Magnify a Section of the Customer's Screen
How to Open the Windows Task Manager on the Customer's Computer (Ctrl-Alt-Del)
How to Copy and Paste Between Devices (Clipboard Synchronization)
How to Use Local and Remote Keyboard Layouts (Keyboard Synchronization)
How to Draw on the Customer's Screen
How to Use the Laser Pointer
How to Record Sessions
How to Make a Screen Capture During Remote Control
Rate
your
Experience