About LogMeIn Rescue in a Multilingual Environment
This article contains information about supported languages in LogMeIn Rescue.
Supported Languages
The LogMeIn Rescue web site, Technician Console, Administration Center, Command Center, and the www.LogMeIn123.com PIN code entry form are available in the following languages:
| de – German | ko – Korean |
| en – English | nl – Dutch |
| es – Spanish | pt-br – Portuguese (Brazilian) |
| fr – French | th – Thai |
| it – Italian | zh – Chinese |
| ja – Japanese | zh-TW – Chinese (Taiwan) |
The LogMeIn Rescue Applet for PC and Mac, mobile apps, Calling Card, and Instant Chat interface, offering AI screen translation features are available in the following languages:
| ar – Arabic | ko – Korean |
| bg – Bulgarian | nl – Dutch |
| cz – Czech | no – Norwegian |
| da – Danish | pl – Polish |
| de – German | pt – Portuguese |
| el – Greek | pt-BR – Portuguese (Brazilian) |
| en – English | ro – Romanian |
| es – Spanish | ru – Russian |
| fi – Finnish | sk – Slovak |
| fr – French | sv – Swedish |
| he – Hebrew | th – Thai |
| hr - Croatian | tr – Turkish |
| hu – Hungarian | zh – Chinese |
| it – Italian | zh-TW – Chinese (Taiwan) |
| ja – Japanese |
The Android app is available in these additional languages: es-AR, et, fa, in, lt, lv, my, sl, sr, uk, vi
How to Set Administration Center Language
You can learn from this article how to set the language in the Administration Center.
To change the language used by the Administration Center, use the language drop-down list on any Administration Center page. You can change Administration Center language at any time.
About Language Selection for Custom Fields and the Organization Tree
The default language used by the Administration Center Organization Tree, channel names, and Custom Fields on the Global Settings tab is set according to the language used at the time when you register for a LogMeIn Rescue account. This feature protects your Custom Fields and Organization Tree entity names from unwanted changes.
For example, if you register for a LogMeIn Rescue account using the German registration form, then the Organization Tree and custom fields will show in German until they are manually edited. The language selector will not change the language displayed in the Organization Tree or custom fields.
Code samples are always in English.
How to Set Technician Console Language
The browser-based version of the Technician Console will use the language that is active on the LogMeIn Rescue Login page, Administration Center, or My Account page when you launch the Technician Console. The desktop app will use the language selected at the time of installation.
For example, if you are viewing the LogMeIn Rescue Login page in Spanish when you launch the Technician Console, then the Technician Console will open in Spanish.
- To change the active language used by the browser-based console:
- Exit the Technician Console.
- Change the active language on the Login page or My Account page.
- Re-launch the Technician Console in your browser.
- To change the language used by the desktop app, uninstall and reinstall the desktop app. Be sure to choose the desired language during installation.
Result:
How to Set Language for the Technician Console for Collaborators
You can learn from this article how to set the language for the Technician Console for Collaborators.
The language used by the Technician Console for Collaborators is determined as follows:
- If the external technician is invited via link, the Collaborator version of the Technician Console will use the same language as the inviting technician.
- If the external technician is invited via PIN code, then the collaborating technician is able to select from available languages on the PIN code entry page (for example, LogMeIn123.com).
Available languages are the same as for the regular Technician Console.
About Customer-side Language Settings
The GoToLogMeIn Rescue Applet, Instant Chat, and Calling Card will run in the language selected as the active language on the customer's computer.
If the Applet is not available in the customer's language, the English version will be used.
The Instant Chat panel has a language selector, while the Applet and Calling Card do not.
Assume you are a UK-based technician using LogMeIn Rescue in English. You make contact with a customer in Germany. Your customer is using a German version of Windows, but she has changed her Regional and Language Settings to Turkish. She will see the Applet in Turkish.