About Linux Remote Control for Rescue
This article gives guidance to Rescue technicians.
Rescue support now extends to Linux operating systems in addition to Windows and Mac.
- Rescue certified Linux distributions and versions for remote devices
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- Ubuntu, Kubuntu 20.04
- Ubuntu, Kubuntu 22.04
- Ubuntu, Kubuntu 23.04
- Rescue supported Linux distributions and versions for remote devices
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- Debian 11
- Debian 12
- IGEL Linux 11
- Arch Linux (GNOME3 + KDE)
We offer the following features in the first release:
- Desktop Viewing
- Remote control
- Chat
- Screenshot creation
- Screen recording
- File Manager
- Hold session
- Transfer session
- Adjusting screen, including Magnifier
- Calling Card via PIN
- Revoke permissions from the customer side
- Post session customer survey
- Reporting - Linux sessions will be shown in the session report
- Local layout keyboard support for X11 display server
Article last updated: 19 October, 2023
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