product icon

About Linux Remote Control for Rescue

This article gives guidance to Rescue technicians.

Rescue support now extends to Linux operating systems in addition to Windows and Mac. We are starting this expansion with Ubuntu Linux, supporting version LTS 22.04.

We offer the following features in the first release:
  • Desktop Viewing
  • Remote control
  • Chat
  • Screenshot creation
  • Screen recording
  • File Manager
  • Hold session
  • Transfer session
  • Adjusting screen, including Magnifier
  • Calling Card via PIN
  • Revoke permissions from the customer side
  • Post session customer survey
  • Reporting - Linux sessions will be shown in the session report
  • Local layout keyboard support for X11 display server
Article last updated: 18 July, 2023