Security with Rescue Live Guide
Live Guide has been architected for the most secure co-browsing experience possible relying on TLS 1.2 transport security with AES-256-bit encryption. It connects to an isolated browser in the cloud, never to the end user’s device. All of the customer’s sensitive data is masked from the agent’s view.
![](https://assets.cdngetgo.com/b6/0f/f9ad4bf14c6db9d39e4a0dc3a237/rlg-highlevel-arch-diag.png)
Rescue Live Guide Architecture
To learn more about our comprehensive global data privacy and security certifications, visit the LogMeIn Trust & Privacy Center.
Article last updated: 27 September, 2022