HELP FILE

I need help with Rescue Live Guide subscription

    This article provides information about cancelling a Rescue Live Guide trial, modifying or cancelling a subscription, and requesting a free trial.

    I already have a subscription

    To cancel a trial

    To avoid disruption to your service, you must purchase a subscription before the end of your trial. To cancel your trial, simply wait for it to expire. No action is required unless you paid for a monthly or annual subscription during the trial period.

    Remember: Unless you gave credit card information to GoTo during your trial or at some point purchased a subscription, there is no need to cancel or delete your account.

    To modify or cancel a subscription

    To change the auto-renewal status of your account, use the Call Support link at the bottom of the page, and we will be happy to enable or disable the auto-renewal feature on your account.

    I do not have a subscription yet

    To get detailed information about the product including pricing, features, and more, or to request a free trial, visit this page.